Since 1999 The Harris Group has been providing multi-communication services through our contact center, social media and community engagement services to companies who are building strong brands while strengthening their customer relationships and gaining market share.
CONTACT CENTER SERVICES WE CAN HELP YOU WITH
INBOUND SERVICES: Inbound Sales, Customer Service, Lead Generation
OUT-BOUND CALLS : Outbound Calls and Run Outbound Call Tracking, Telemarketing, Sales, Fund-Raising calls, Surveys and Verification services.
RESEARCH: Web Surveys, Telephone Focus Groups or Interviews
CHAT SUPPORT – Live online conversations that drive your brand.
Our live chat support professionals take great pride in being the voice of Your Brand, one conversation at a time. Trained and educated as Brand Specialists and equip to communicate expertise and passion in every chat interaction.
OTHER CONTACT CENTER SERVICES: Cross-Selling, Upselling, Customer Database Cleansing, Complaint Resolution, Information Calls and Phone Surveys