THG Customer Contact Service Solutions Agents…

Influence positive customer results through our Customer Contact Service Solutions Center and Social Media services by delivering communication services that your customers expect from your brand.

THG agents understand that positive service experiences lead to satisfied customers, which correlate to loyal customers and increased lifetime business relationships.

Why do some of the top brands trust The Harris Group with their customers? Why do these same brands continue to partner with THG?  It’s because The Harris Group is a premier outsourced Customer Contact Service Solutions company with years of solid experience and proven business results.

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A Culture of Education = Quality Customer Contact

All Customers are not Created Equal

Differentiating your service by customer type and value is important to maintaining a competitive edge and long-term success. It’s good for your customers and good for your future growth. Customers expect your company to understand their individual preferences and history.

Client Reviews

The Harris Group has always paid attention to the generational and informational divide when presenting to the seniors.

Rose Mary Pope, 4th District Sr. Resource Center

The Harris Group has been an [ongoing] essential partner in our outreach efforts.  They consistently exceed our expectations. We are excited about having them as our outreach partner.

Kelly Prasser, SDGE

To engage The Harris Group is to engage a winner!

Cecil Steppe, Former President / CEO, SD Urban League

Workforce development is a significant part of any economic development strategy. The Harris Group is a strong partner for training the workforce.

Vicky Rodriguez, Program Officer LISC, San Diego